General Terms & Conditions

The following terms apply to all transfer bookings placed with Airport-Shuttle.de:

§ 1 Contract Formation & Rates

The contract of carriage is established upon written confirmation by our dispatch team. All confirmed rates are binding guaranteed fixed prices.

§ 2 Flight Delays & Waiting Times

We monitor your flight number in real time. Vehicle dispatch adjusts to flight delays – reasonable waiting times (up to 1 hour) are covered reliably without standby fees.

§ 3 Cancellation Policy

Cancellations submitted up to 18:00 on the day prior to scheduled departure are 100% free of charge (pursuant to § 4 of our GTC).